Shipping policy
Last updated: September 27, 2026
Linden Muse currently ships to all addresses within the United States. This shipping policy applies to all lighting products available on our website, including table lamps, pendant lights, ceiling lights, wall lights, and other lighting fixtures, unless otherwise stated on the product page.
Order Processing & Cut-Off Times
Orders placed before 18:00 (6:00 PM), Monday to Friday, will begin processing on the same business day.
Orders placed after 18:00, or on weekends, will be processed on the next business day.
We do not process or dispatch orders on weekends or U.S. federal holidays.
Handling Time
Once payment is confirmed, orders are typically prepared and packed within 1–4 business days.
Our fulfilment operations run Monday to Friday, excluding U.S. federal holidays.
Transit & Delivery Times
After dispatch, delivery generally takes 4–12 business days, depending on the destination within the United States.
Please note:
- Deliveries are generally made Monday to Friday.
- Weekend and holiday deliveries are not guaranteed.
Estimated total delivery time (processing + transit):
5–16 business days from the date the order is placed.
Delivery times are estimates and may vary due to courier delays, peak seasons, weather conditions, or unforeseen circumstances beyond our control.
Shipping Costs
We are pleased to offer free standard shipping on all U.S. orders.
There is no minimum purchase requirement.
Tracking Information
Once your order has been dispatched, a shipping confirmation email will be sent with tracking details (where available), allowing you to follow your parcel’s progress.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout. Linden Muse is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
Currency & Payment Information
All transactions are processed in USD (U.S. Dollars). If you choose to pay using a payment method that involves currency conversion, your bank or payment provider may apply exchange rates or additional fees, which are outside of our control.
Need Help?
If you have any questions about shipping or delivery, our team is happy to assist.
Store Name: Linden Muse
Email: info@lindenmuse.com
Address: 1111 E Main St, Richmond, VA 23219, United States
Operating Hours: Monday to Friday, 9:30 AM – 6:00 PM (GMT-4)
Contact Us
We’d love to hear from you! You can contact us by email or via our contact form, and we’ll get back to you within two working days.